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Would you like to learn more about Panasonic TOUGHBOOK devices?...
Would you like to learn more about Panasonic TOUGHBOOK devices? Then register now for the Panasonic webinar »Unlocking the Power of TOUGHBOOK for Material Handling« on the 27th of September from 12:00 to 12:45 p.m.
In this webinar, Panasonic expert Mike Willett, Enterprise Sector Business Manager for TOUGHBOOK UK and Ireland, will discuss the unique challenges faced by material handling environments such as warehouses, distribution centres and logistics operations, as well as workers in harsh environments, and show you how the rugged, reliable and versatile TOUGHBOOK devices are supporting your customers.
Would you like to take a look at the Panasonic TOUGHBOOK portfolio in advance? Then simply click here or talk to your sales representative!
With their intelligent imaging technology and powerful megapixel sensor, the new Zebra DS55 Series scanners read...
With their intelligent imaging technology and powerful megapixel sensor, the new Zebra DS55 Series scanners read 1D, 2D and OCR barcodes on the first try – even damaged or poorly printed ones. They also take up very little space and are easy to install at the checkout, under the counter or in a self-service kiosk. They come as standard with a ¼-20 camera mount. A 3-in-1 mounting system is also available as an option – a monitor mount, wall mount and presentation stand in one. The magnetic mounting surface holds the scanner securely in place and rotates to either side as required.
Order the high-performance scanners of the new Zebra DS55 series directly from your sales representative!
For the fifth consecutive year, Zebra Technologies is the first company to be recognised in the 2024 Gartner Magic Quadrant for Indoor Location Services for its vision...
For the fifth consecutive year, Zebra Technologies is the first company to be recognised in the 2024 Gartner Magic Quadrant for Indoor Location Services for its vision and ability to execute.
According to the Gartner report, Zebra has demonstrated its ability to meet a broad range of customer requirements with its indoor location solutions. Zebra is able to provide comprehensive and differentiated capabilities - including global service and support - and has proven its ability to shape the market. Zebra maintains close relationships with its distribution channels and customers and has no obvious gaps in its portfolio.
Discover Zebra’s complete, award-winning portfolio in our shop – order now!
The quality of counterfeit euro banknotes continues to improve....
The quality of counterfeit euro banknotes continues to improve. It is therefore important that your customers can fully rely on their money counting and verification devices. To be able to recognise the latest euro counterfeits, your customers' ratiotec devices need an update. The free ratiotec Update Manager guides your customers through the process step by step.
Some older ratiotec counterfeit detectors or banknote counters no longer provide full protection against counterfeit money even after an update. For these devices, ratiotec recommends replacing them with newer models such as the Smart Protect series.
Replace outdated devices with new ratiotec models now:
| OLD | NEW |
Soldi Smart | |
Soldi Smart Plus | |
Soldi Smart Pro | |
rapidcount X 400 | rapidcount X 500 or rapidcount X 600F |
rapidcount X 300 P | rapidcount X 500 or rapidcount X 600F |
rapidcount T 200 | |
rapidcount T 275 |
Continue to ensure 100 per cent protection against counterfeiting and recommend the ratiotec Smart Protect series to your customers today – simply order them from your sales representative!
Metapace is known for its printers, which are ready to use out of the box and impress with their intelligent functions....
Metapace is known for its printers, which are ready to use out of the box and impress with their intelligent functions. The new T-3III is a real insider tip: The direct thermal printer impresses with its elegant appearance and high-performance printing technology. In addition to a high print speed of up to 300 mm/sec, it also features intelligent sensor technology. As soon as the paper is inserted, it recognises the type of paper and adjusts its print parameters accordingly – whether the paper is white or blue Blue4est paper.
Order the new T-3III thermal printer from Metapace now from your sales representative!
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The road to success: do we really have to get worse at everything?
Last week I had a conversation with a customer that left me speechless....
Last week I had a conversation with a customer that left me speechless. Our sales department asked me to speak to a customer on the phone who doesn’t buy from us because we supposedly supply end customers.
No problem, I thought. I called and explained that this is exactly what we don’t do, and that this is a key promise to our dealers. There are extremely rare exceptions, – only if a vendor forces us to, or a retailer explicitly asks us to. But that almost never happens.
Then it turned out that there was a misunderstanding: the customer said that we also supply small retailers. My answer: »Yes, we do and we have to, based on our contracts with the vendors. Our competitors do that too.«
»All correct«, I hear, but then it got exciting: »Your large competitors are not interested in small customers, so they are poorly served. At Jarltech, the small dealers feel comfortable because you provide a great service.«
I didn't know whether to laugh or cry ... A customer doesn’t buy from us because our service is too good? I hadn’t expected that.
But don't worry, contrary to the headline: We will continue to endeavour to offer every customer the best service we can!
Why is good service so important again?
I'm writing to you today from China. Here I have learnt once again why good service is so important....
I'm writing to you today from China. Here I have learnt once again why good service is so important. If you want a customer to pay more than elsewhere, then you have to make the difference! You have to know what they like and anticipate their wishes.
Here in Shenzhen is the Grand Hyatt Hotel – I was here at least six times a year before Corona – and even stored some luggage in Shenzhen, so that I only had to fly with hand luggage. Liquids and such ... that was difficult on the plane.
It’s been over three years since I was last here, and I arrived to be greeted by an armada of hotel staff. My beloved Coke Zero was waiting for me in the car outside the airport. My luggage, which I hadn’t expected to see again, had been stored for three years and completely cleaned for my new stay. Everything was hanging in the wardrobe and the bathroom was neat and tidy. My razor was charged and my chargers stood on the desk. Of course, the fridge was full of Coke Zero and the white wine I had last drunk three years ago. Even the room service knew what I liked to eat.
That’s what hospitality really is. And we have to do the same at Jarltech. Always write down what our customers want and like. And when I go out to dine with a customer, I need to know whether they are vegan or if they don’t like pork, for example. Some customers want to be called and courted on a weekly basis, whereas others find this rather annoying. Some still prefer paper catalogues, others believe it’s environmental pollution. And all the better if a customer returns after three years, and I still have it all written down somewhere. Jarltech may not be a hotel, but we are a service provider that has to differentiate itself The difference is always in the details.
The world's smallest chef gives a guest performance in Usingen
It's finally back on: Our 3D projection dinner show »Le Petit Chef« will be back in our restaurant »Uwe and Uli« (www.uwe-uli.de) from the 11th of October...
It's finally back on: Our 3D projection dinner show »Le Petit Chef« will be back in our restaurant »Uwe and Uli« (www.uwe-uli.de) from the 11th of October 2023 to the 30th of April 2024. Personally, I always have fun enjoying delicious food with a bit of a show. Come by sometime – it's also great for Christmas parties with up to 20 people. And if you're a customer of ours, why not have your sales contact invite you next time you visit Jarltech? 😊
Have fun with the little chef!
